AI Automation · WhatsApp
Turn WhatsApp messages into booked work.
Enquiries arrive at all hours. We build a WhatsApp agent that answers common questions, qualifies each lead, books the appointment, follows up, and hands anything unusual to your team.


WhatsApp automation
Customer messages, follow-ups and bookings on WhatsApp.
Start a Automations project →A customer message, handled from start to booking
If a request is unusual, the conversation goes to your team.
Illustrative example, not a completed client project. Real flows are written around each business.
Where it helps
- Capture enquiries after hours and reply straight away
- Qualify leads with the questions you already ask
- Book appointments and send reminders
- Follow up on quotes that have gone quiet
- Answer repeat questions, with a clear handoff to your team
How it works
- Map: we review your current messages and where enquiries stall.
- Build: we set up the agent, its rules and the integrations.
- Test: we run real scenarios before anything goes live.
- Launch: the agent goes live, with a clear human handoff.
- Refine: we review conversations and improve the replies.
Requirements and limits
- A WhatsApp Business account. Message templates need approval from Meta.
- Messaging charges from WhatsApp and our providers, billed separately.
- A human handoff for anything the agent can't handle.
- No promise that the agent is always accurate. We monitor it and refine it.
Pricing
Setup fee: [£ amount to be confirmed]. Monthly fee: [£ amount to be confirmed], covering hosting, monitoring and small refinements. WhatsApp and provider usage costs are separate. Final figures are quoted after a scoping call.
Questions
Will customers know they're talking to an automated assistant?
Yes. The agent says it is an automated assistant, and a person can take over at any point.
Do I need a WhatsApp Business account?
Yes. We connect your WhatsApp Business account, and message templates need approval from Meta.
What happens when the agent doesn't know the answer?
It passes the conversation to your team, with the details collected so far.